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Frequently Asked Questions
Q:
Do I need to install software or a plug-in to use My Portfolio?
A:
No software or plug-ins are needed, everything is managed through your web browser. If you can see this page, you'll be able to use My Portfolio.
Q:
What version of web browser do I need?
A:
We suggest having the latest version. However, My Portfolio will work on the following browsers:

Minimum Requirements:
Mac OS X:
Safari 1.0
Firefox 1.0

Windows XP/2000:
Firefox 1.0
Internet Explorer 5.0
Q:
What is a Domain Name?
A:
It's the address visitors to your website type into a browser. For example: www.designerstoolbox.com
Q:
How much does a Domain Name (URL) cost through Designers Toolbox?
A:
We offer Domain Names for $14.99 per year.
Q:
Do you have to purchase a Domain Name?
A:
No, once your portfolio is setup, it will have it's own link like the following: www.designerstoolbox.com/my_portfolio/portfolios/emily
Q:
What if I already have a Domain Name?
A:
Once your portfolio is setup, we'll walk you through the steps to have the Domain Name pointed to your portfolio.
Q:
Will my portfolio website be backed-up and secure?
A:
Yes, our servers are monitored 24 hours a day, 7 days a week, and has daily triple data backup. Furthermore, we have backup servers around the world to ensure your site will be up and running.
Q:
Do you offer technical support?
A:
Yes, we offer free email support. Click Here to Contact Technical Support

Our technical support hours are:
Monday - Friday, 9:00 a.m. to 5:00 p.m. PST.
Q:
Is there a contract I have to sign?
A:
No, you can cancel at any time. However, we do not provide refunds for partial month or year subscriptions.
Q:
What file formats can I upload?
A:
You can showcase: JPG, GIF, SWF (Flash), MOV (Quicktime), and MP3 file formats.
Q:
Do I need to know HTML?
A:
No, My Portfolio is designed for people who don't know how to program. It's as simple to use as any web based email program like Yahoo Mail or Hotmail.